HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA)
If you are a patient based in the US, please note that this Policy is distinct from your Healthcare Practitioner’s HIPAA Notice of Privacy Practices, which describes how your HCP uses and discloses individually identifiable information about your health that it collects, as well as any other privacy practices it applies. Personal Data we receive on behalf of your Healthcare Practitioner is not subject to this Policy.
AGGREGATED, ANONYMIZED AND DE-IDENTIFIED DATA
HemoCue may process anonymised/de-identified data. This is data for which the characteristics that can identify you, directly or indirectly, have been removed such that you are no longer identifiable, and this information is no longer considered Personal Data under data protection laws. This includes in the United States the removal of identifiers from protected health information required under HIPAA, 45 CFR § 164.514(b)(2), for such data to be considered deidentified. We rely on our legitimate business interest, scientific or historical research and/or statistical purposes, consent or other purposes that may be required or allowed by law as the legal basis to anonymise Personal Data.
We may also obtain and use certain types of combined data sets such as demographic data for any purpose (“Aggregated Data”). Aggregated Data may be derived from your personal data but does not directly or indirectly reveal your identity. For example, we may aggregate certain information technology-related data of yours with others’ data to calculate the percentage of users accessing a specific feature on our website. We may use Aggregated Data for any purpose without restriction. However, if we re-combine or re-connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Policy.
We combine information we collect on the website with information we receive from you in person, by email, or by other forms of communication. We also combine information you provide with information we obtain from third parties, service providers, publicly available sources and our subsidiaries, affiliates or related companies.
INFORMATION COLLECTED FROM CHILDREN
Our sites and apps are meant for adults. We do not knowingly collect Personal Data from children 17 years old or younger without permission from a parent or legal guardian. If you are a parent or legal guardian and think your child has given us information, you can email or write to us using the details in the ‘Contact Us’ section below.
We may transfer, process, and store your information to the US, Canada, India, European Union member states, the United Kingdom, or other countries. Our affiliates or other third-party service providers may also transfer, process, or store your information in the US or other countries. Our sites and businesses may be subject to US laws, which may not afford the same level of protection as those in your country.
CROSS BORDER DATA TRANSFERS
We may transfer your Personal Data to recipients in countries other than the country in which your Personal Data was originally collected. When we transfer your Personal Data in such a manner, we take steps for your data to be protected consistent with the laws and requirements in your country, including the requirements that apply to cross-border data transfers. We implement appropriate technical and organizational measures to provide a level of security appropriate to the risk of protecting your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. As is the case with all websites, applications, products, and services, we unfortunately cannot guarantee security of the data collected at all times.
SALE OR TRANSFER OF DATA
If we are involved in a sale or transfer of all or some of our business assets or operations via a share or asset transaction, your personal data may be transferred to the acquiring organization who will be required to take at least the same or higher standards of care in the treatment of your Personal Data. Should such a sale or transfer occur, if required by law, you will be informed about this and may withdraw your consent to or, as applicable, instigate any other legally available rights as detailed in the “Rights and Choices” section of this Policy with regards to the processing and use of your Personal Data by the transferee.
COOKIES, WEB BEACONS AND OTHER TRACKING TOOLS
As outlined in the table above your interaction with our websites is an additional source for collecting your information. We may use “cookies”, web beacons, and other technologies to help us evaluate and improve the content or functions of the products or services we provide. We collect your information through several methods:
• Web beacons
• Tracking Cookies
• Marketing Cookies
• Analytic Cookies
• Social Media Cookies
THIRD PARTY LINKS AND TOOLS
We may link to other sites or apps on our platforms that we do not control. If you click on a third-party link, you will be taken to a platform we do not control. This policy does not apply to the privacy practices of that website or platform. Read other companies’ privacy policies carefully. We are not responsible for these third parties. Our site may also serve third party content that contains their own cookies or tracking technologies. We do not control the use of those technologies.
We will retain Personal Data for as long as is necessary to carry out the purposes the Personal Data was collected for or for the period prescribed by applicable laws, whichever is longer. In considering how long to retain your Personal Data the following are considered:
• The potential risk of harm if the data was subject to unauthorized use or disclosure;
• The volume and sensitivity of the Personal Data;
• Applicable legal requirements; and
• If circumstances have changed such that the purposes for which the Personal Data was collected can be achieved by other means.
When the retention of your Personal Data is no longer required we will delete or anonymize the data as per the details provided above.
YOUR RIGHTS AND CHOICES
Some jurisdictions such have provided individuals with rights in relation to the processing of their Personal Data. These rights are not available to everyone, and they do not necessarily apply in all contexts. Depending on the applicable law or the legal basis, you may have the right to:
• Object to the processing of your Personal Data;
• Request access to your Personal Data;
• Request correction of your Personal Data should your Personal Data be inaccurate, incomplete, or obsolete;
• Request erasure/deletion of your Personal Data;
• Withdraw your consent to future processing where we processed Personal Data on the basis of your consent;
• Request restrictions on the processing of your Personal Data, including restricting the sale of or sharing of your Personal Data;
• Request the transfer of your Personal Data to yourself or a third party;
• Opt-out of certain transfers to third parties.
To exercise a right that you believe you may be entitled to under applicable law you can contact us directly by submitting a request through this webform. We may need to verify your identity before we fulfil your request or, under applicable law, we may refuse to action your submission. We shall notify you in a timely manner of such decisions or requirements as necessary.
California Residents. Our California Consumer Rights Notice provides an overview of how consumers in California receive certain privacy rights and protections.
Filing a Complaint. If you are not able to resolve a problem directly with us and wish to make a formal compliant, you can contact your local data protection authority or other enforcement authority.
If you have any questions about this Policy or our data practices, you can write to us at:
Attn: Legal & Compliance (Privacy)
PO Box 1204
Alternatively, you can email us directly at email@example.com.
From time to time we may change our privacy policies. The most updated copy will be found on our website. Please check our site periodically for updates.
Click here for a table of applicable controllers and responsible entities.